A
visit to a used car dealer should be as easy and stress
free as a trip to the corner shop. Direct Car Sales and
Finance Ltd have managed to achieve this, and more, much
more. The North East branch of Direct arrived on Teesside
6 years ago and promised "an honest, reliable,
friendly service that was second to none."
And
they have managed to surpass their own high standards by
maintaining a focus on the most important factor when running
a business - keeping the customer happy. This isn't always
easy, but over the years Direct have developed their Customer
Services to such a high standard, that they are confident
with the lasting impression that a customer gets when they
have bought a car from them. From the moment you walk into
the comfortable environment which is offered by their well
lit showroom, you will notice the professionalism that is
Direct.
No
pushy salesmen here! You are encouraged to stroll
around the cars in 'your own' time, at
'your own' pace, making 'your own' choice,
because when all said and done, it will be 'your own' car.
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Any
one of the salesmen will answer any queries you may have,
and as well as supplying information about a particular
car, advice can be given with regards to test drives, trade-ins,
credit problems, warranties and finance details. If you
do require any assistance, just ask.
Direct
pride themselves on their excellent working relationship
with several key finance companies and as a result, can
get the best possible deal for you, the customer. After
sales care is another of Direct's priorities, as the last
impression a customer gets is as important as the first
impression. Direct wants customers to come back again, or
tell their family/friends about the service they received,
from things as important as the quality of car purchased,
to the simple things like the cup of coffee they had whilst
completing the paperwork. All this is vitally important
to Direct, but more important to you, the customer. So if
you need a car from one of Teesside's largest used car dealers,
who put the customer first, GO DIRECT!
"Direct
Car Sales were really friendly and helpful when it came
to choosing our new car. I would not hesitate in recommending
them to anyone!"
Lisa Ford (Thornaby)
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